Robin Craig (she/her) is BHHI's Director of Strategic Communications. Her work bridges public policy, research, and community priorities—shaping how institutions communicate during moments of change, urgency, and opportunity. She has led communications strategy across sectors, from homelessness to transportation and local government, often in moments of crisis or transformation. Robin is known for developing communications strategies that build broad-based support, align diverse stakeholders, and advance equity-focused policies and programs. Her work is grounded in lived experience and shaped by a belief in communications as a powerful lever for systems change. Robin holds a master’s degree in strategic communications from the

Prior to accepting the role with BHHI, Sara worked as a data scientist/statistician at Methods Consultants of Ann Arbor where she performed data/statistical analysis for various clinical research studies. She also worked as a research coordinator at Michigan Medicine where she contributed to the Infant Driven Feeding initiative aimed at improving the quality and quantity of oral feeds in premature babies. Sara obtained her PhD in Ecology and Evolutionary Biology and certificate in Data Science at the University of Michigan, where she gained expertise in statistical programming, inferential/descriptive statistics, research design, data wrangling/transformation, data visualization, and machine learning techniques.

Steve has been with UCSF for 19 years. Most recently, he worked with the Lupus Outcome Study for ten years. Prior to that, Stephen had worked as a Project Coordinator for Urban Health Study for nine years, an organization devoted to the principles of harm reduction in preventing the spread of the HIV virus in drug using and homeless populations.

Sye-Ok Sato is a Project Manager for the HOPE HOME Study, coordinating the longitudinal cohort study that examines the relationship between discrimination, stigma, medical mistrust, health utilization and health outcomes among homeless older adults in Oakland, California. She has made it a priority in her research endeavors to give a voice to communities that are overlooked, including people experiencing homelessness and drug users. She comes to the Action Research Center for Health and Benioff Homelessness and Housing Initiative with experience and passion to implement creative research processes that provide meaningful and actionable findings. Sye-Ok hails from the Pacific Northwest and

Tianna Jacques is a Research Analyst at BHHI. She supports the qualitative research team and is currently conducting research for the California State Survey. Tianna recently earned a BA from San Francisco State University in Sociology. There, she became a part of SF BUILD (a program that aims to uplift underrepresented groups in the biomedical field) where she conducted research around the impact of COVID-19 on our local homeless communities. Tianna says her family's own financial struggles when she was young sparked her passion to uplift others experiencing similar hardships.

Vivian grew up in Anaheim, CA and attended UC Berkeley for her undergraduate and graduate studies. She holds a Public Health BA, Molecular and Cell Biology BA, Global Poverty and Practice Minor, and MPH in Epidemiology and Biostatistics. Prior to joining BHHI, Vivian worked with people experiencing homelessness in the East Bay through the Suitcase Clinic, Berkeley Free Clinic's Street Medicine Team, and the 2022 PIT Count. Since 2019, she has also worked with Dr. Coco Auerswald on community-engaged research, detailing the impact of COVID-19 on youth experiencing homelessness in San Francisco and Alameda Counties. During her MPH, Vivian joined

Zena is a Qualitative Research Project Manager at the Benioff Homelessness and Housing Initiative. Her areas of expertise include qualitative methodology, ethnographic fieldwork and data collection, and qualitative data analysis. She served as Qualitative Project Manager on the California Statewide Study of People Experiencing Homelessness (CASPEH) and is currently working as an ethnographer on a longitudinal qualitative study of fentanyl-stimulant polysubstance use among people experiencing homelessness. Zena's research interest is in exploring the intersections of substance use, homelessness, and different forms of violence among marginalized communities. She graduated from the University of Maryland, College Park with a Bachelor of Science